How long does production take?
Production time depends on the product type and quantity. For heat press bags within 500 pieces, production takes approximately 7 workdays. For sewn bags, production takes approximately 12 workdays. Larger orders require additional time — we provide exact timelines when you request a quote.
What is the minimum order quantity (MOQ)?
Our standard MOQ varies by product: 500 pieces for heat press non-woven bags, 1000 pieces for sewn bags, and 500 pieces for cooler bags. For custom designs, the MOQ may be adjusted — contact us to discuss your specific needs.
Can I customize the bag design?
Yes! We offer full customization including size, color, material, handle type, printing method (heat press, screen printing, lamination), and logo placement. Send us your design files (AI, PDF, PSD, or EPS format) and we will create a digital mockup for your approval before production.
What printing methods do you offer?
We offer heat press transfer printing (vibrant colors, durable), screen printing (cost-effective for simple designs), and lamination (glossy or matte finish). Each method has different advantages — we help you choose the best option based on your design and budget.
Do you ship internationally?
Yes, we ship worldwide via sea freight and express courier (DHL, FedEx, UPS). Shipping costs depend on order volume and destination. We provide DDP (Delivered Duty Paid) shipping options so you receive your order without customs hassles.
Can I get a sample before ordering?
Absolutely. We offer free samples of our stock products so you can evaluate quality firsthand. For custom-designed bags, sample production typically takes 3-5 workdays. Visit our Request a Sample page to get started.
What payment methods do you accept?
We accept bank transfer (T/T), Western Union, PayPal, and Alibaba Trade Assurance. For bulk orders, we typically require a 30% deposit to start production with the balance payable before shipment.
What is your quality control process?
Every order goes through multiple QC checkpoints: raw material inspection, in-production sampling, and final random inspection before packing. We inspect stitching quality, print alignment, color accuracy, and overall durability to ensure your bags meet our standards.